**Refund Policy**

At ProThemeWorld, we are committed to providing high-quality digital products and ensuring your satisfaction with every purchase. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below: 1. **Eligibility for Refund**: – Refunds are eligible within 5 days of the purchase date. – To be eligible for a refund, your digital product must be unused and in the same condition as you received it. 2. **Valid Reasons for Refund**: – Incompatibility: If the digital product is incompatible with your software or platform despite meeting the stated requirements. – Defects: If the digital product contains significant defects or errors that hinder its functionality and cannot be resolved by our support team. – Unauthorized Purchases: If you believe your purchase was made without your authorization, please contact us immediately for a refund investigation. 3. **Non-eligible Reasons for Refund**: – Change of Mind: We do not offer refunds for purchases due to a change of mind or personal preference. – Technical Support: Refunds will not be provided solely based on the inability to install or use the product. Our support team is available to assist with technical issues. 4. **Refund Process**: – To request a refund, please contact our customer support team with your order details and the reason for the refund. – Our team will review your request and may ask for additional information or clarification if necessary. – Once your refund request is approved, the refund will be processed to the original method of payment within a reasonable timeframe. 5. **Partial Refunds**: – In some cases, partial refunds may be granted if only part of the digital product is defective or unusable. 6. **Exceptions**: – Customized or personalized digital products may not be eligible for refunds unless they are defective or not as described. – Refund policies may vary for special promotions or discounted products. Please refer to the specific terms and conditions provided during the promotion.